ERAP Appointment Pause
ERAP has paused the scheduling of new appointments at this time to ensure the proper processing of all existing appointments. We will update this notice if additional scheduling spaces become available. At this time, we are not scheduling appointments.
DHS’ change to an appointment-based scheduling system is designed to increase transparency, improve the eligibility and payment processing timeline, and provide applicants with up-to-date information on funding availability.
If you are a family experiencing homelessness or at immediate risk of homelessness, please contact the Virginia Williams Family Resource Center (VWFRC), the central intake office for all families in the District seeking assistance with their housing needs. VWFRC is located at 64 New York Avenue NE, Washington, DC 20002 and is open Monday-Thursday from 8:30am-4pm and Friday, 8:30am-12:00pm. The telephone number is 202-526-0017. After business hours, families can call the Homeless Services Hotline for information about services and resources at 202-399-7093 or 311.
If you are an individual experiencing or at risk of homelessness, please contact the Homeless Service Hotline for information about services, resources, shelter availability, and shelter transport at 202-399-7093 or 311.
If you have any questions or require additional information, please contact the DHS/FSA ERAP office at [email protected].
Q: What is the Emergency Rental Assistance Program?
A:
The Emergency Rental Assistance Program (ERAP) helps District residents earning less than 40% of the Area Median Income (AMI) who are facing housing emergencies, by providing funding for overdue rent including late fees and court costs if qualified household is facing eviction. The program also supports security deposits and the first month's rent for residents moving into new apartments. The amount paid on behalf of eligible households depends on a household's income and available resources and is subject to certain limitations.
DHS will pause ERAP appointment scheduling periodically to process applications. Additional appointments may be scheduled based on budget availability. This change is designed to increase transparency, improve the eligibility and payment processing timeline, and provide applicants with up-to-date information on funding availability.
Your application is fully submitted when you receive a confirmation (Email and/or Text) as shown below:
Sample Email Confirmation:
Sample Text Confirmation:
Q: How much does ERAP provide for back rent arrears?
A: Per the U.S. Department of Housing and Urban Development's (HUD) Rent Reasonableness Guidelines, ERAP may provide up to five times the rental amount based on the area zip code and bedroom size of the apartment/house.https://dhs.dc.gov/page/monthly-income-limits-fair-market-rent
Q: How much does ERAP provide for security deposit and first month rent?
A: ERAP payment for the first month’s rent shall not exceed the actual amount of one month’s unsubsidized rent. The security deposit shall be the actual amount of the deposit which may not exceed one month’s unsubsidized rent.
Q: Can I apply for security deposit and first month rent for a unit outside of DC?
A: When you apply for ERAP, you need to be a current DC resident. However, you are able to apply for security deposit and first month rent for a unit in a neighboring county (for example: Prince Georges County, Montgomery County, Arlington County, etc.).
Q: Do I have to be a DC resident to apply for DC ERAP?
A: Yes, DC ERAP is limited to current DC residents. To apply for the past due rent assistance program, you would need to be the leaseholder for a DC unit. In addition, you must be currently leasing a DC unit for which you are applying for assistance. If you are currently a resident of Maryland or Virginia, please contact their local social services department.
Q: What are the eligibility requirements?
A: To meet the basic eligibility requirements for ERAP, you need to be a DC resident, you need to be at least 30 days behind in rent for back rental assistance applicants, or have a need for security deposit and first month’s rent assistance and your household needs to be under the income limits.
Q: What documents do I need to submit with my application?
A: The following documents are mandatory for all applications:
- Proof of residency (lease, letter from landlord)
- Photo ID for all adults in household (current government issued ID such as driver’s license, passport).
- Proof of Income for last 30 days (paystubs, SSI, SSDI, unemployment benefits, retirement, child support, TANF).
- Proof of resources or benefits (bank statement from the last 30 days for all accounts, SNAP).
-
Proof of Emergency
- Temporary job loss (termination letter, unemployment statement)
- Income loss related to certain pandemics (medical documentation)
- Medical emergency resulting in unforeseen medical expenses for self or as a caregiver (medical documentation)
- Lost or reduced employment (termination letter, change in pay documentation)
- Increased expenses (car repair expense that prevented travel to employment/job)
- Reduced income due to change in household composition (death in family, updated lease with household change)
If applying for First Month/Security Deposit: Proof of Rental Agreement such as an approval notice for the new unit you applied for and Documentation of Need for Assistance such as homelessness verification, notice of eviction or voucher for new unit.
Additional documents may be requested throughout the application process.
Q: What are the monthly income limits?
A: The monthly income limit depends on your household size. Here is a chart below that details the income limits per household size. https://dhs.dc.gov/page/monthly-income-limits-fair-market-rent
|
Household Size
|
FY26 Annual Net Income
|
40% AMI Monthly Net Income FY26
|
|
1
|
$45,892.00
|
$3,824.33
|
|
2
|
$52,448.00
|
$4,370.67
|
|
3
|
$59,004.00
|
$4,917.00
|
|
4
|
$65,560.00
|
$5,463.33
|
|
5
|
$70,804.80
|
$5,900.40
|
|
6
|
$76,049.60
|
$6,337.47
|
|
7
|
$81,294.40
|
$6,774.53
|
|
8
|
$86,539.20
|
$7,211.60
|
|
9
|
$91,784.00
|
$7,648.67
|
|
10
|
$97,028.80
|
$8,085.73
|
|
11
|
$102,273.60
|
$8,522.80
|
|
12
|
$107,518.40
|
$8,959.87
|
|
13
|
$112,763.20
|
$9,396.93
|
|
14
|
$118,008.00
|
$9,834.00
|
|
15
|
$123,252.80
|
$10,271.07
|
|
16
|
$128,497.60
|
$10,708.13
|
|
17
|
$133,742.40
|
$11,145.20
|
|
18
|
$138,987.20
|
$11,582.27
|
|
19
|
$144,232.00
|
$12,019.33
|
|
20
|
$149,476.80
|
$12,456.40
|
Q: How can I apply for ERAP?
A: There is one (1) way to apply for ERAP. Residents can apply for the Emergency Rental Assistance Program (ERAP) by calling 202-507-6666 to schedule an appointment. The Resident will receive an appointment confirmation once complete. A checklist of items needed to complete this process will be included in the confirmation email and text message.
Q: How long will the ERAP application portal remain open in FY26?
A: DHS will pause ERAP appointment scheduling periodically to process applications. Additional appointments may be scheduled based on budget availability.
This change is designed to increase transparency, improve the eligibility and payment processing timeline, and provide applicants with up-to-date information on funding availability.
Q: How many times a year can I apply for and receive ERAP?
A: You may apply for and receive ERAP once within a 12-month period.
Q: What is the general timeframe for my application to be processed?
A: The case managers will contact the applicant at the scheduled time to enter and process the application and receive any outstanding documents that are required. The case manager will be able to complete the assessment during the appointment-which starts the 45-day clock in processing the application. Once eligibility is determined, the applicant and landlord are notified of the outcome- approved or denied.
Note: Payments are always made directly to your landlord/property management company.
Q: What documentation is needed from my landlord?
A: To complete your application, once you have submitted all the required Tenant documents, your Landlord is required to submit the following documents. Note: You, as the Tenant, may submit this information as well.
- For all Landlords:
- Updated rental ledger that shows the amount of past due rent.
- W-9 signed and dated.
- Management Agreement/Business License if payment is to be made to an entity other than the owner of the unit.
- Additionally, for private landlords:
- Copy of ID and proof of Social Security Number.
Q: Should I submit multiple applications if I don’t receive any written or verbal communication from the program?
A: No, please only submit “one” application. Submitting multiple applications will not result in the application being processed faster.
Q: How do I check the status of my application?
A: You may go to www.erap.dhs.dc.gov and log in with your email and password to check the status of your application. You should also watch for emails regarding the status of your application. Please also check your spam folder for emails from the ERAP team.
Q: How to Appeal or Request Fair Hearing or Administrative Review?
Your Right to Appeal Your Eligibility Decision for Emergency Assistance
If you disagree with our decision to deny your application for Emergency Rental Assistance(ERAP) Benefits, or the amount of your Assistance Payment, you can appeal through a Fair Hearing. Before the Fair Hearing, you have a right to an Administrative Review. The Administrative Review is optional and less formal than a Fair Hearing. If you want, you can choose to have both.
You have the right to request an appeal within 90 days after the date of your eligibility decision
To Request a “Fair Hearing”, you need to:
- Call the D.C. Office of Administrative Hearings (OAH), at (202) 442-9094 or send in your request in writing to the D.C. Office of Administrative Hearings, 441 4th Street, N.W., Suite 450 North, Washington, D.C. 20001; OR
- Tell your case manager or other staff member at your provider agency that you want a Fair Hearing;OR
- Call the DHS Family Services Administration (FSA) at (202) 698-4170, or send in your request in writing to the D.C. Department of Human Services Family Services Administration, Emergency Rental Assistance Program (ERAP) 64 New York Avenue NE, Washington, D.C. 20002.
To Receive an “Administrative Review”:
- You do not need to file a separate request for an administrative review. Once you request a Fair Hearing, you will automatically be offered an opportunity for an Administrative Review by the Family Services Administration.
- A notice will be sent to you notifying you of the time, date, and place for the Administrative Review.
- If you do not appear at the Administrative Review, you will still have a Fair Hearing. The Office of Administrative Hearings will send you a notice telling you the time, date and place for the Fair Hearing.
At Your Fair Hearing or Administrative Review:
- You have the right to be represented by a lawyer (see below), relative, or any other person of your choice who is not an employee of the D.C. Government and to bring witnesses or evidence that helps your case.
Free legal representation may be available from:
| Washington Legal Clinic for the Homeless |
1200 U Street, NW |
(202) 328-5500 |
| Bread for the City Legal Clinic |
1640 Good Hope Road, SE |
(202) 561-8587 |
| Bread for the City Legal Clinic |
1525 7th Street, NW |
(202) 265-2400 |
| Legal Aid Society |
666 11th Street, NW |
(202) 628-1161 |
In any case where an emergency will occur prior to completion of this appeal process, we will take all reasonable steps to expedite the appeals process in light of the emergency
Equality and Non-Discrimination
In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code § 2-1401.01 et seq.(Act), the District of Columbia, does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, and place of residence or business. Sexual harassment is a form of sex discrimination, which is prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.
Q: Which organizations provide ERAP?
A: The following agencies provide ERAP:
Housing Counseling Services
2410 17th St NW Suite 100 Washington, DC 20009
Adams Alley (between Euclid and Kalorama Streets)
Office: 202-667-7006 Fax: 202-667-1267
www.Housingetc.org
The Community Partnership for The Prevention of Homelessness (TCP)
14 Kennedy Street NW Washington, DC 20011
Office: (202) 543-5298
www.community-partnership.org