ERAP Appointment Pause
ERAP has paused the scheduling of new appointments at this time to ensure the proper processing of all existing appointments. We will update this notice if additional scheduling spaces become available. At this time, we are not scheduling appointments.
DHS’ change to an appointment-based scheduling system is designed to increase transparency, improve the eligibility and payment processing timeline, and provide applicants with up-to-date information on funding availability.
If you are a family experiencing homelessness or at immediate risk of homelessness, please contact the Virginia Williams Family Resource Center (VWFRC), the central intake office for all families in the District seeking assistance with their housing needs. VWFRC is located at 64 New York Avenue NE, Washington, DC 20002 and is open Monday-Thursday from 8:30am-4pm and Friday, 8:30am-12:00pm. The telephone number is 202-526-0017. After business hours, families can call the Homeless Services Hotline for information about services and resources at 202-399-7093 or 311.
If you are an individual experiencing or at risk of homelessness, please contact the Homeless Service Hotline for information about services, resources, shelter availability, and shelter transport at 202-399-7093 or 311.
Click here to learn more about the documents needed to submit a complete ERAP application.
If you have any questions or require additional information, please contact the DHS/FSA ERAP office at [email protected].